Welcome to PRC Phone Repair Centre. These Terms and Conditions govern the use of our website and the services we provide. By accessing our website or using our repair services, you agree to comply with and be bound by the following terms.
1. About Us
PRC Phone Repair Centre provides professional repair services for mobile phones, tablets, and other electronic devices.
2. Use of Our Services
By submitting a device for repair or using our services, you confirm that:
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You are the legal owner of the device or have permission from the owner.
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All information you provide regarding the device issue is accurate.
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You understand that some repairs involve technical risks.
PRC Phone Repair Centre reserves the right to refuse service in certain situations, including devices reported as stolen or devices that cannot be repaired safely.
3. Data Backup Responsibility
Customers are responsible for backing up all data stored on their devices before submitting them for repair.
PRC Phone Repair Centre will not be responsible for:
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Loss of data
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Corrupted files
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Software issues caused during repair procedures
Repairs may require resetting or replacing components which may result in data loss.
4. Diagnostic and Repair Process
Some repairs require a diagnostic inspection to determine the exact problem.
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Diagnostic fees may apply.
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Customers will be informed of repair costs before major repairs are performed whenever possible.
Repair timeframes are estimates only and may vary depending on the complexity of the repair and the availability of parts.
5. Replacement Parts
Repairs may involve the use of:
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New parts
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Refurbished parts
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Compatible replacement parts
All parts used are tested to ensure proper functionality and reliability.
6. Repair Warranty
PRC Phone Repair Centre may offer a limited warranty on certain repairs and replacement parts.
The warranty does not cover:
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Physical damage after repair
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Liquid or water damage
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Damage caused by drops or misuse
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Repairs performed by third parties after our service
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Software related issues unrelated to the repair
Proof of repair receipt may be required for warranty claims.
7. Unrepairable Devices
In some cases, devices may be found to be unrepairable due to severe damage or internal faults. If this occurs, the device will be returned to the customer in its current condition.
Diagnostic fees may still apply.
8. Abandoned Devices
Devices that are not collected within 60 days after repair completion notification may be considered abandoned.
PRC Phone Repair Centre reserves the right to dispose of, recycle, or sell abandoned devices to recover repair costs and storage expenses.
9. Limitation of Liability
To the maximum extent permitted by law, PRC Phone Repair Centre shall not be liable for:
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Data loss
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Pre-existing device faults
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Loss of business or personal use
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Indirect or consequential damages
Our liability is limited to the cost of the repair service provided.
10. Pricing and Payment
Repair pricing may vary depending on the device model and the complexity of the repair.
Full payment must be completed before the repaired device is returned to the customer.
11. Website Usage
The content on this website is provided for informational purposes only. PRC Phone Repair Centre reserves the right to update or modify website content, services, or pricing without prior notice.
Unauthorized use or copying of website content is prohibited.
12. Changes to Terms
PRC Phone Repair Centre reserves the right to update these Terms and Conditions at any time. Updated versions will be posted on this page.
13. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
Email: service@prcrepair.com.au
St Marys Store
122 Queen St
St Marys NSW 2760
Australia
Phone: (02) 8678 3298
Schofields Store
Kiosk 1/227 Railway Terrace
Schofields NSW 2762
Australia
Phone: (02) 7252 7141